Return And Refund

Pricing:

  • The pricing of each product unit may change at any time without prior notice, based on seasonal variations and demand. Some units may become unavailable, while others may be introduced for a limited period. The company reserves the right to launch new products or withdraw existing ones without prior notice.
  • All prices listed on this website include local taxes.

Cancellation:

  • If an order is canceled before it has been dispatched, we will refund 100% of the order value. Once an order has been dispatched from our warehouse, it cannot be refunded.

Returns:

  • Due to the nature of our products being consumable, we do not accept returns once the product has been received by the customer.

Cash on Delivery (COD):

  • We offer Cash on Delivery (COD) to selected Areas/Cities.

Damaged Packaging: 

  • If the outer packaging appears tampered with, ripped, pressed, or otherwise damaged, you have the right to refuse acceptance of the delivery. Please note your observations on the proof of delivery (POD) slip provided by the delivery executive.

Incorrect or Damaged Products:

  •  If you receive an incorrect or damaged product after accepting delivery, promptly take photos or record a video of the item in question. Share this evidence with the seller as soon as possible to initiate a return or refund process.

Reimbursement Policy:

  • If there is product damage, such as leakage, please email us at themightygrain@gmail.com with proof of the damage. Once approved, we will promptly dispatch a replacement for the damaged products at no additional cost.

  • If an order is undelivered and successfully returned to our origin, it will be sent out again for a second delivery attempt. If the second attempt also fails, the order and payment will not be honored. Please contact us by phone or email for assistance.

Shipping Policy

Cancellation and Returns:

  • Orders can only be canceled if the dispatch process has not been completed. Once the order has been picked up by our logistics partner, cancellations are no longer possible.

  • As our products fall under the food and beverage category, returns are not permitted due to safety and health regulations issued by authorities.